❓ FREQUENTLY ASKED QUESTIONS (FAQ)

How long does delivery take?

We currently deliver within the United Kingdom in 2–5 working days from dispatch.

Do you provide tracking information?

Yes. Once your order is dispatched, tracking details will be sent via email (where available).

Can I return my order?

Yes. We offer a 30-day return policy for eligible items in unused and resellable condition.

What payment methods do you accept?

We accept:
Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Klarna.

Can I cancel my order?

Orders can be cancelled only if they have not been processed or dispatched. Please contact support immediately.

What if my item arrives damaged?

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos for assistance.